Have Questions? Send me an email at elisa@roseleoni.com

These general terms and conditions govern the purchase of products made remotely via the internet through the website roseleoni.com, owned by Canvas di Lovato Elisa, located at Via Matteo Renato Imbriani, 36 70121 Bari. The purchase operations will be regulated by the consumer code Dlgs n.206/2005, while the protection of confidentiality will be subject to the regulation of Dlgs 196/03.

The current sales methods for purchasing products listed in the roseleoni.com catalog are as follows:

Shipments to the list of countries available in the checkout form. Shipping costs are included in the cost of the unit for all available destinations.

Billing Conditions:

Companies requiring an invoice must have a VAT number and fill in all the requested fields.

ACCEPTANCE OF THE SALES CONDITIONS

The conditions set out in the preamble are an integral and essential part of this contract. All contracts will be concluded directly by the consumer customer accessing the website at roseleoni.com, where the customer can complete the purchase of the desired product by following the provided instructions and procedures. These general terms and conditions of sale must be reviewed “online” by the customer before completing the purchase process. Therefore, sending the order confirmation implies full knowledge of these conditions and their complete acceptance.

According to art 66 bis D.Lgs 206/2005, the court of competent jurisdiction will be that of the residence or domicile of the consumer if located in Italian territory.

SALES PRICES AND PURCHASE METHODS

The sales prices listed on the roseleoni.com site are always expressed in Dollars and include VAT. All prices do not include shipping costs or any additional charges. The total cost of shipping will be made known to the customer before confirming the purchase. The purchase contract is finalized by the exact completion and consent to the purchase given “online.” The customer can pay for the ordered goods using the payment methods indicated “online” at the time of purchase.

DELIVERY

The company Canvas di Lovato Elisa, owner of the roseleoni.com site, will deliver the selected and ordered products to the address indicated by the customer, using the methods provided for by the previous article, through couriers.

The risk of damage and loss of goods is always borne by Canvas di Lovato Elisa during shipping and transportation and is transferred to the consumer only when he/she – or a third party designated by them and different from the carrier – physically takes possession of the goods. The only exception, established by art. 63 D.Lgs. 206/2005, is when the carrier is chosen by the consumer outside of those proposed by Canvas di Lovato Elisa: in this case, the risk is transferred to the consumer at the moment of delivery of the goods to the carrier.

RESPONSIBILITY

Canvas di Lovato Elisa assumes no responsibility for disservices attributable to force majeure such as accidents, explosions, fires, strikes and/or lockouts, earthquakes, floods and other similar events that prevent, in whole or in part, the execution of the contract within the agreed time.

Canvas di Lovato Elisa is not responsible for any fraudulent and illicit use that may be made by third parties, of credit cards, checks and other means of payment, at the time of payment for the purchased products. In fact, Canvas di Lovato Elisa, at no time during the purchase procedure, is able to know the credit card number of the buyer, which is transmitted directly to the banking service manager through a protected connection.

BUYER’S OBLIGATIONS

It is strictly forbidden for the buyer to enter false, and/or fictitious, and/or fantasy data, in the registration procedure necessary to activate the process for the execution of this contract and the related further communications. The customer indemnifies Canvas di Lovato Elisa from any responsibility arising from the issuance of incorrect fiscal documents due to errors in the data provided by the customer, being the customer solely responsible for the correct insertion.

RIGHT OF WITHDRAWAL

The customer can exercise the right of withdrawal, returning the received good and obtaining a refund of the price paid. Check the conditions for the right of withdrawal.

LEGAL WARRANTY

In addition to the warranty of Canvas di Lovato Elisa, as indicated on the packaging of each product, there is a legal warranty of conformity equal to 12 months from the delivery of the product.

DISPUTE RESOLUTION

The Consumer residing in Europe is informed that the European Commission has established an online platform that provides an alternative dispute resolution tool. This tool can be used by the European Consumer to resolve non-judicially any dispute relating to and/or arising from contracts for the sale of goods and services concluded online. Consequently, if you are a Consumer established in Europe, you can use this platform for the resolution of any dispute arising from the online contract entered into on this site. The European ODR platform is available at the following link: https://webgate.ec.europa.eu/odr